1. Measure your foot length exactly and then choose size according to our size chart,Exact Foot Length Decide right shoes size. 2. If you feel not good smell,that is normal,because new shoes may have the smell of glue. 3. Photo maybe different from the Real shoes, photo maybe bright, real shoes maybe dark. 4. We packed shoes by foam bag, not a box, so the shoes maybe a little crumpled after you receive. 5. We have different shipping methods,they have different estimate delivery time,please wait patiently.